How Aria is evolving to solve real-world problems
The ability to navigate high-stakes conversations is a critical, durable skill in today's organizations.
But most companies struggle to provide consistent, personalized, and scalable opportunities for employees to learn, practice, and master this skill. Coaching is limited, feedback is inconsistent, and generic training solutions fall flat. That's where an AI-enabled practice coach can help.
Since its launch in January, Aria has been helping real organizations overcome the most pressing challenges in conversation skills development. And now, based on their feedback, Aria is evolving to meet that need even more powerfully. Here are the real-world issues that Aria is now solving for.
From calm collaboration to high-stakes confrontation—see how Aria’s newest features make AI practice more human, more integrated, and more impactful than ever.
Problem #1: "We need practice scenarios that mirror real-world conversations."
Solution: Increase Dynamic Emotional Intensity. Conversations vary in tone, tension, and complexity. Aria now adapts to that range—whether it's a calm collaboration or a challenging confrontation. You can tune emotional intensity to meet your learners' unique needs while simulating the kinds of interactions they face on the job.
And because Aria uses your organization's actual playbooks and frameworks, every session reflects your context—not a one-size-fits-all script.
Problem #2: "We need a scalable way to track real progress and show ROI of our training programs."
Solution: Cohort-Level Analytics and Enhanced Personal Feedback. What gets measured gets improved. Aria's enhanced analytics dashboards now give you a clear view of how skills are developing across cohorts and where the remaining gaps are. You'll see patterns emerge over time, including sentiment flow, behavioural trends, playbook execution, and progress against your frameworks, allowing you to act on what truly matters.
Even better: After every session, each learner receives personalized, actionable feedback tailored to their performance, using your organization's rubrics, frameworks, and standards. No more guesswork. No more generic feedback.
Problem #3: "Our people don't have the time to practice, since it feels disconnected from the flow of work."
Solution: Seamless Integration and On-Demand Access. Training that lives outside your ecosystem often gets ignored. Aria's updated interface isn't just more modern; it's designed for embedded learning. Whether integrated into your LMS, internal platforms, or used standalone, Aria now offers a customizable, branded experience that fits into the flow of your work.
Aria can learn from your real-world data. And because it's available anytime, anywhere, your employees get private, psychologically safe practice whenever they need it, without scheduling, gatekeeping, or added friction.
Problem #4: "We want AI practice to complement—not replace—our human coaching."
Solution: Integrated AI + Human Coaching Workflow. Aria is designed to work hand-in-hand with our live, 1:1 practice sessions. Learners can prepare with Aria before meeting a human coach, building baseline confidence and skill. After the live session, they can return to Aria for targeted follow-up practice based on their coach’s feedback. This creates a continuous learning loop—AI for scalability and frequency, humans for nuance and deep behavioural coaching—ensuring skills are reinforced, personalized, and retained.
The Bottom Line:
Aria’s evolution ensures that whether your people are practicing alone or with a coach, they’re developing skills in a connected, consistent, and measurable way.
Ready to make conversation skills a competitive advantage? Let's talk.
