by Amy Sellors
Change is hard. And scary. I know this because I’m about to embark on a big change.
This summer I am off to Stephenville, Newfoundland. My husband is the new Artistic Director of the theatre there. We’re renting out our Toronto home and we’re moving to a seaside cabin. I’m getting back on the stage again after a significant hiatus. I’m driving my car onto a boat and spending 6 hours on the Atlantic Ocean. Honestly, that really scares the heck out of me. Cars on Ocean Liners??? Am I the only one terrified by that??!
Back to change. No matter how big or how small, or how commonplace the change may appear to someone on the outside, change can be scary to the person going through it.
Everyday at e-roleplay we speak to Learners who are facing change and feeling anxiety. They may have been asked to adopt a new model, process, task, or skill set into their day to day work. To help them move past the their fear or reluctance, we address the change they are facing head on. We talk about their concerns. We use empathy to let them know that fear is a common response to change. We ask them questions to explore the heart of the issue. We draw their attention to things they haven’t considered. And this helps them embrace the change – whether it is dealing with client objections, coaching a difficult employee, or picking up the phone to make cold calls.